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Credit
Card Services
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Credit
Providing customers with a credit card payment option is proving
to be a valid form of business survival, and Cardservice International
offers a reliable one-stop shop to help businesses not only survive
but thrive. CSI processes major credit cards: MasterCard®,
Visa®, PIN-secured and signature debit, American Express®,
Diners Club®, Discover® and JCB® cards. CSI merchants
who can offer their customers a choice of payment options not
only enhance their customers' shopping experience, but increase
their own revenue-generating potential. In addition, CSI agents
can maximize their profits and build customer loyalty when they
provide merchants the types of accounts that will bring the most
revenue-generating opportunities to their businesses.
CSI supports an assortment of multi-functional, top-of-the-line
terminals for credit card processing in numerous markets and for
multiple merchant types
Debit
The use of debit cards has grown significantly over the past
decade. Consumers may favor debit cards because the money comes
directly out of their checking accounts, which can enable better
financial management. CSI offers both PIN-secured and signature-based
debit card processing.
PIN-secured debit purchases use a secret personal identification
number (PIN) to authorize purchases. The transactions are authorized
in real time. The funds in the customers' accounts are captured,
and money is normally transferred into the merchant's account
in two to three business days.
Signature-based debit transactions are performed offline and
do not require a PIN. They do, however, require the customer's
signature on the receipt. Because signature-based debit cards
are processed through the same system as credit cards, they incur
transaction fees and discount rates. Merchants who have existing
credit card accounts can easily add signature-based debit to their
list of payment options and broaden the number of payment options
they provide to their customers.
E-Commerce
The e-commerce market is experiencing extraordinary growth and
leaving little doubt that as more consumers use the Internet,
e-commerce-based sales are no longer a luxury for many businesses,
but an absolute necessity.
Because the e-commerce environment constitutes a non-face-to-face
transaction, it also creates greater potential for fraud. CSI
realizes that e-commerce merchants need secure Internet-based
payment services that will help maximize their electronic payment
profit potential, while helping to ward off fraud from their non-face-to-face
transactions. We offer e-commerce merchants several payment solutions
to maximize electronic payment profit potential and fraud protection.
The LinkPoint® Secure Payment Gateway is the gateway of choice
for CSI, however, our systems are compatible with all major gateways.
Wireless
In years past, mobile merchants whose jobs took them from one
location to another (e.g., salespeople, truck and limousine drivers,
delivery services) and who wanted to accept credit card transactions
either had to use a manual credit card imprinter or wait until
they returned to the office to enter the sale. With mobile products,
these merchants are no longer chained to manual imprinters or
to their desks. Instead, mobile merchants now have several portable
terminal options with built-in PIN pads — some with printers
— that help finalize the sale at the point of sale.
Checks
Paper checks may not always be the most popular form of payment
for many consumers because of time spent at the point of sale;
however, Cardservice offers merchants a way to accommodate those
customers who still prefer checks as a payment type. Through the
TeleCheck® Warranty and Electronic Check Acceptance® (ECA®)
services, merchants have the ability to accept checks in a safer,
more secure and more profitable environment.
The TeleCheck Warranty service acts like an insurance policy
for merchants when accepting paper checks as TeleCheck automatically
guarantees the full amount of any check it approves, provided
that the merchants have met all its requirements.
The TeleCheck ECA program converts paper checks electronically
at the point of sale and transfers the money from the customer's
account to the merchant's, acting in many ways like a debit card
payment.
Gift Cards
Gift cards have become enormously popular among consumers. The
cards offer customer convenience, because they can fit into a
wallet just like a credit card, and flexibility, because customers
can use them whenever they want. What do gift cards offer merchants?
Brand awareness and extra foot traffic — a marketing goal
for most retailers.
The Cardservice® gift card program can help merchants achieve
greater sales volume and higher purchase amounts and can improve
their customer loyalty. In addition, consumers who purchase gift
cards from a merchant act as a walking advertisement and can greatly
enhance awareness of that business establishment.
The Cardservice gift cards come in an assortment of styles or
can be custom designed to meet the needs of the merchant. The
cards can also be reloaded to fulfill the consumer's preference
for gift cards that they can continue to add money to —
using it as a type of "budgeting tool." This helps to
enhance customer loyalty and offers merchants additional marketing
and branding opportunities.
EBT
Electronic benefits transfer (EBT) is an electronic system that
allows recipients of government benefits to authorize transfer
of their monetary benefits to a retailer in order to purchase
products. EBT is also used in many states to issue food stamps.
EBT recipients receive a plastic card and a personal identification
number (PIN), similar to a debit card, which is connected to an
account that is replenished on a monthly basis.
At the point of sale (POS), an EBT recipient's card is swiped
through a terminal and the recipient enters the PIN number to
access his or her account. The processor then verifies the PIN
and the account balance, and sends an authorization or denial
back to the retailer. If authorized, the recipient's account is
then debited for the amount of the purchase, and the retailer's
account is credited. No money and no food stamps change hands.
Payment is made to the merchant through a settlement process normally
at the end of the business day.
Fraud Protection
From the latest encryption regulations to fraud protection, check
conversions and reconciliation of statements, CSI is backed by
First Data. Additionally, CSI is able to help deliver safe, secure
transactions through our alliance with LinkPoint International
and the LinkPoint® e-commerce payment services.
The LinkShield® service from LinkPoint International gives
merchants fraud-risk ratings that measure the likelihood of fraud
for each transaction right at the point of sale, allowing merchants
the opportunity to help prevent fraud before it happens.
Verified by Visa® and MasterCard SecureCode® helps merchants
identify that the person using the card in a non-face-to-face
transaction is actually the cardholder.
Loss Prevention
CSI's Loss Prevention Department helps merchants reduce the risk
of credit card fraud by carefully monitoring merchants' transaction
activity.
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