| Loyalty Card System for individual businesses
or business associations and communities.
It’s All About Loyalty - Retain customers
and increase shopping frequency with Loyalty cards.
How sticky is your business?
In today’s competitive retail environment, the battle
to retain customers is fierce. The winners are those who
establish and maintain one or more competitive advantages
in the minds of their customers. A loyalty program can be
a powerful means of creating a compelling reason for consumers
to prefer one business over another. With a Loyalty Card
in her wallet, a customer is much more likely to choose
that merchant the next time she makes a purchase.
Points for purchases
The first step in creating a Loyalty Program is to decide
what point value to assign to customer purchases. Our recommendation
is that you keep it simple and award one point or more for
every dollar a customer spends.
Award levels & Redemption’s
The next step is to decide what reward(s) to give your customers
when a specific point level is reached. Rewards can be products,
services, discounts, or spendable value added to the card.
Each time an Award Level is reached, the BNB Loyalty System
will display a message advising the merchant and cardholder
that the cardholder is eligible to redeem an award at that
time. The cardholder has the option to not redeem an award
and continue accumulating points in the program. Awards
are given by the merchant according to their specific program
rules.
The Loyalty Receipt
The terminal prints a receipt which tracks the points added
to the customer’s Loyalty account and provides a total
for all points accumulated to date and available for redemption
(point balance). To eliminate confusion, no previous redemption’s
are shown.
Terminal applications
All of the terminals and applications that process Stored
Value / Gift Card transactions can also be set up to process
transactions for the Loyalty Program.
Reports
The system will provide reports indicating loyalty points
earned through purchases, a summary of redemption’s,
transactions voided, balance inquiries and other activity
relative to that merchant’s program.
Data Mining
Through BNB’s web-based Virtual Terminal application,
customer demographic information can be tied to a specific
card number and stored in our host database. This database
can be used to target marketing campaigns to specific customers
based on a variety of card usage criteria.
BNB has a simple pop up web form that can easily be
added to a merchant web site to allow cardholders to “register”
cards themselves by entering their personal identification
information.
BNB fully understands the mutual benefits of a loyalty
card system for both the customer and the merchant. We invite
you to contact us for a more detailed discussion about how
BNB Loyalty Card Systems can work for you.
BNB’s Rewards and Gift Card Systems
BNB is the first community-based Rewards card system
that helps strengthen communities by bringing local businesses
and their customers closer together.
How BNB’s Rewards & Gift Card Systems works.
Merchants subscribe to our “Biz in a Box” service
which includes their very own branded Rewards Card &
Gift Card Systems.
Biz in a Box merchants purchase pre-printed Rewards Cards
and Gift Cards customized with their business name and logo.
The merchant distributes their branded Rewards cards to
their customers as they walk in and/or through a targeted
mail campaign to potential customers throughout the neighborhoods
near their business. Merchants can also immediately start
selling Gift Cards through Biz in a Box thus creating additional
revenues.
New Rewards card customers can register their cards on
line from home or in the merchant’s store by using
the Biz in a Box wireless system making the registration
process simple. Vital customer data including; their likes,
dislikes and buying preferences are gathered through a simple
survey and giving the merchant important information about
their customer. The information provided allows you to offer
Rewards card members targeted offers of goods and services
matched to their profiles. As Rewards Card Holders patronize
participating businesses they accumulate points towards
discounts, rewards or VIP benefits, which they can redeem
at any participating business.
| Example: If the
local deli knows their customer or potential customer
likes Roast Beef, they can send an email announcing
the arrival of an excellent batch of tender Roast Beef
with a 10% discount to card holders. |
What makes Rewards Card Systems work?
According to an AC Nielsen survey, 64% of US households
said loyalty programs were important in shopping.
Loyalty cards tap into our need to belong; to be recognized;
and to be rewarded. More than 50% of Americans use them
regularly.
Affinity cards are the 3rd most popular plastic card in
the US, right behind credit and ATM cards.
Our Community Based Rewards card system is exactly what
is says; community based. A customer may have registered
his Rewards card with a local coffee shop or beauty salon,
but that’s not the only place it works! Our BNB Rewards
cards work with all participating business in the customer’s
local community. Each time a cardholder make a purchase
in a participating business and presents their card, value
points are earned. All the points earned are valid at all
businesses in the local community network.
| What makes Gift Card Systems work? |
| 38 million US youths spend $153
billion annually though few of them are likely to own
credit cards. |
| Almost 50 million adults purchased
gift cards in the last year. |
| 61% spent more than their original
amount on the card at the store. |
|
83% of Americans use gift cards.
|
| Gift Cards outsell paper gift certificates
4 to 1. |
| 54% of gift card users make more
than one trip to the retailer to use up the card's value. |
| 33% of total value is never used,
or redeemed by the user. |
| Benefits to merchants from Rewards & Gift
Card programs. |
| Loyalty Card Benefits include: |
| Increase Average Purchase |
| Drive Repeat Business |
| Track Purchase Behavior |
| Capture Customer Profile |
| |
| Gift Cards Benefits include: |
| Never give Cash back again! |
| 30% Increase in Gift Certificate
Sales |
| Average 3-month float of funds |
| Standard Suite of Reports |
| Improve Company Image |
| Increase your Bottom Line |
| Eliminate Fraud & Theft Issues |
|